If an overspray accident does occur, is the painter/contractor covered? Unfortunately, many business owners discover too late that their existing insurance policy may not adequately cover an overspray loss.
Inadequate insurance coverage for large overspray claims can do more than put a strain on a business… it can put you out of business! It is crucial that contractors take the time to read the fine print and discuss their… Continue reading
Tip #1 Conduct a Professionalism Vendor Check
Overspray damage is not exactly your everyday “garden variety” vehicle claim. If this is the first time the vehicle’s owner has experienced such a loss, no doubt the claimant is going to be extremely cautious. They might even be a little skeptical of the idea that their beloved vehicle (now inconveniently spattered end-to-end with horrible ugly gray concrete blobs) can safely be… Continue reading
The cost and chaos associated with an overspray removal claim can be greatly diminished by implementing the following steps:
1) Stay Neutral and do not admit liability
2) Investigate & Inspect
3) Identify or Confirm Responsible Party
4) Secure pertinent information regarding loss: Claimant name, Claimant contact info, Vehicle information-Make, Model, Year and Color, date of incident and type of coating/paint involved.
5) Assign the… Continue reading
Vehicle contamination (paint, cement, emissions etc) claims, often require trim and accessory replacement.
Our unique ability to restore vehicle trim and accessories eliminates the need for additional services and provides significant cost savings Continue reading
Never request claimants to secure independent estimates for overspray removal service
More often than not, this will lead to claimants securing quotes from body shops that recommend complete repainting or worse, shops that suggest sharing proceeds. It can be very difficult to change a claimant’s mind once they are sold on new paint and moldings. And it can be impossible to overcome the allure of an unexpected kickback from… Continue reading
It is not unusual for a painting contractor to find an overspray problem to be the responsibility of another contractor. Continue reading
If you are intent on minimizing the cost of overspray removal claims, you must avoid the urge to offer cash settlements. News of the potential for cash turns people into negotiators more concerned with what they can get than simply “making it right.”
It’s tempting to think that by offering overspray claimants a few dollars, they will go on their merry ways and the… Continue reading
When evaluating overspray removal companies, it is crucial to understand the difference between “cost” and “price.”
Typical overspray scenarios frequently involve responsible parties that select the company that quotes the lowest price. The result? A lack of understanding about variables that affect costs wind up leading to a claim that is higher in expense than the allowance made for overspray removal services.
Many key factors… Continue reading
In most industries, solicitation is looked upon as an unethical practice. Rightfully so, and it should be no different in the overspray removal industry.
But unfortunately, solicitation of additional claims, usually by canvassing the vicinity where the original claim occurred, is a common practice within the overspray community.
It happens too frequently, and comes about most often in one of the following ways:
For all of the headaches associated with an accidental overspray claim, one central factor remains a common thread among them all:
An accidental overspray claim that is not addressed in a timely fashion can quickly turn into a circus Continue reading