7 Steps to Effectively Handling an Overspray Removal Claim

Overspray Claim Management, Overspray Removal Companies-Considerations

The cost and chaos associated with an overspray removal claim can be greatly diminished by implementing the following steps:

1)    Stay Neutral and do not admit liability

2)    Investigate & Inspect

3)    Identify or Confirm Responsible Party

4)    Secure pertinent information regarding loss: Claimant name, Claimant contact info, Vehicle information-Make, Model, Year and Color, date of incident and type of coating/paint involved.

5)    Assign the… Continue reading

Beware of Claimants Securing Independent Estimates

Overspray Claim Management

Never request claimants to secure independent estimates for overspray removal service

More often than not, this will lead to claimants securing quotes from body shops that recommend complete repainting or worse, shops that suggest sharing proceeds.  It can be very difficult to change a claimant’s mind once they are sold on new paint and moldings.  And it can be impossible to overcome the allure of an unexpected kickback from… Continue reading

Paint Overspray Claim Management Tip-Liability Issues

Overspray Claim Management, Uncategorized

It is not unusual for a painting contractor to find an overspray problem to be the responsibility of another contractor. Continue reading

Overspray Claim Management-Cash Settlements

Overspray Claim Management

If you are intent on minimizing the cost of overspray removal claims, you must avoid the urge to offer cash settlements.   News of the potential for cash turns people into negotiators more concerned with what they can get than simply “making it right.”

It’s tempting to think that by offering overspray claimants a few dollars, they will go on their merry ways and the… Continue reading

Overspray Claim Management-The Time Factor

Overspray Claim Management

For all of the headaches associated with an accidental overspray claim, one central factor remains a common thread among them all:
An accidental overspray claim that is not addressed in a timely fashion can quickly turn into a circus Continue reading